information you provide
This may include:
User Profile: We collect information when you create or update your Waslni account. This may include your name, email address, phone number, login name and password, address, government identification numbers such as a driver's license or passport if required by law, date of birth, photo, and signature. This also includes information about the driver's car or insurance. This also includes the preferences and settings you enable for your Wasalni account.
Background Check Information: We may collect background check information if you register to use the Wasilni Services as a Driver or Partner. This may include information such as a driving record or criminal record (where permitted by law). This information may be collected by a Waselny representative.
Demographic data: We may collect demographic information about you, including through user surveys. In some countries, we may also receive demographic information about you from third parties.
User Content: We may collect information you submit when you contact wasleen customer support, provide ratings or compliments to other users, or otherwise contact wasleen.com.
Information that is generated when you use our Services
This may include:
Location Information Depending on the Waslni Services you use and your app settings or device permissions, we may collect your precise or approximate location information as determined through data such as GPS, IP address, and Wi-Fi.
Practical Information We collect transaction details relating to your use of our Services, including the type of Services you have requested or provided, details of your order, delivery information, date and time the service was provided, amount charged, distance traveled, and method of payment. Also, if someone uses your promotional code, we may associate your name with that person.
Usage Information We collect information about how you interact with our Services. This includes information such as dates and times of access, app features or pages viewed, app crashes and other system activities, browser type, and which third-party websites or services you were using prior to interacting with our Services. In some cases, we collect this information through cookies, pixel tags, and similar technologies that create and maintain unique identifiers. To learn more about these technologies, please see our cookies.
Device Information We may collect information about the devices you use to access our Services, including device models, device IP address, operating systems and versions, software, file names and versions, preferred languages, unique device identifiers, advertising identifiers, serial numbers, device motion information, and mobile network information.
Communication Data We enable Users to communicate with each other and with Waslni through Waslni Apps, websites and other services. For example, we enable drivers, delivery partners, and recipients to call or text each other (in some countries, without disclosing their phone numbers to each other). To provide this service, Wasalny receives certain information related to calls or text messages, including the date and time of the call/text and the content of the communications. Wasalni may also use this information for customer support services (including to resolve disputes between users), for safety and security purposes, to improve our products and services, and for analytics.
Information from other sources
This may include:
User feedback, such as ratings or compliments.
Users who provide your information in connection with referral programs.
Users who request services for you or on your behalf.
Users or others providing information in connection with claims or disputes.
Wasely Business Partners through which you create or access a Waselyni Account, such as payment providers, social media services, on-demand music services, apps or websites that use Wasely APIs or that use Waselyni APIs (such as when requesting a ride Maps on Google).
Insurance providers (if you are a driver or delivery partner).
Financial service providers (if you are a driver or delivery partner).
Partner carriers (if you are a driver using our services through an account associated with that carrier).
The owner of the Wasilni for Business or Wasilni Family profile you are using.
Publicly available sources.
Marketing service providers.
Waselny may combine information collected from these sources with other information in its possession.